FAQStartup errors

Startup errors

If a problem appears at the stage of launching the application and stops at the "purple screen", there are several possible reasons and solutions to this problem. Now let's try to understand πŸ€”

Errors that can occur ⬇️

  • Error while choosing host to download local-api

  • Error while choosing interface host

  • Defining interface host

  • Local API Error: EBUSY: resource busy or locked

Causes 🫨

This error means that for some reason it is not possible to either connect or run the application. The reasons for this can be:

  1. Unstable internet connection

  2. Unavailability of the download source from the current connection (ISP)

  3. Enabled VPN or similar software (applies also to point #2)

  4. Installed antivirus blocks the download of necessary files by its monitoring without issuing an alarm, or mistakenly identifies the files as a threat, which is false

  5. The desired files cannot be accessed or are occupied by another process

How to solve it? πŸ€”

Further we will describe what to do in case of such errors: πŸ”ΉError while choosing host to download local-api

πŸ”ΉError while choosing interface host

πŸ”ΉDefining interface host

Such errors are network errors, and you can try to solve this problem also by changing the network\connection

βœ… Option #1

You should try to install any VPN available in your country and on your operator, as an example 1.1.1.1.1 and PlanetVPN Procedure:

  1. Close Dolphin{anty}

  2. Install VPN

  3. Start and enable VPN

  4. Start Dolphin{anty} again and check the connection

βœ… Option #2

Try changing the access point (WiFi) to another one, preferably from a different provider, or try connecting to a mobile hotspot, which can be shared from your phone and mobile internet. Then, re-launch Dolphin{anty} and check the connection.

If none of the options helped you - contact support in the app or on the website, you can also contact support via telegram @dolphinsupport_bot.

Below we will describe what to do in case of this error:

πŸ”ΉLocal API Error: EBUSY: resource busy or locked

βœ…Local API Error: EBUSY: resource busy or locked - The reason and solution are quite simple. Either you have a process of the application itself hanging in the background, and you should open Task Manager (using the Ctrl+Alt+Delete key combination) and terminate all "dolphin_anty.exe" processes, then try to start Dolphin{anty} again. Or simply restart your PC and try to run the program again.

If none of the options did not help you - contact support in the app or on the website, you can also contact support via telegram @dolphinsupport_bot