FAQStartup errors

Startup errors

If a problem appears at the stage of launching the application and stops at the "purple screen", there are several possible reasons and solutions to this problem. Now let's try to understand 🤔

Errors that can occur ⬇️

  • Error while choosing host to download local-api
  • Error while choosing interface host
  • Defining interface host
  • Local API Error: EBUSY: resource busy or locked

(Example.)

Causes 🫨

This error means that for some reason it is not possible to either connect or run the application. The reasons for this can be:

  1. Unstable internet connection
  2. Unavailability of the download source from the current connection (ISP)
  3. Enabled VPN or similar software (applies also to point #2)
  4. Installed antivirus blocks the download of necessary files by its monitoring without issuing an alarm, or mistakenly identifies the files as a threat, which is false
  5. The desired files cannot be accessed or are occupied by another process

How to solve it? 🤔

Further we will describe what to do in case of such errors: 🔹Error while choosing host to download local-api

🔹Error while choosing interface host

🔹Defining interface host

Such errors are network errors, and you can try to solve this problem also by changing the network\connection

✅ Option #1

You should try to install any VPN available in your country and on your operator, as an example 1.1.1.1.1 and PlanetVPN Procedure:

  1. Close Dolphin{anty}
  2. Install VPN
  3. Start and enable VPN
  4. Start Dolphin{anty} again and check the connection

✅ Option #2

Try changing the access point (WiFi) to another one, preferably from a different provider, or try connecting to a mobile hotspot, which can be shared from your phone and mobile internet. Then, re-launch Dolphin{anty} and check the connection.

If none of the options helped you - contact support in the app or on the website, you can also contact support via telegram @dolphinsupport_bot.

Below we will describe what to do in case of this error:

🔹Local API Error: EBUSY: resource busy or locked

Local API Error: EBUSY: resource busy or locked - The reason and solution are quite simple. Either you have a process of the application itself hanging in the background, and you should open Task Manager (using the Ctrl+Alt+Delete key combination) and terminate all "dolphin_anty.exe" processes, then try to start Dolphin{anty} again. Or simply restart your PC and try to run the program again.

If none of the options did not help you - contact support in the app or on the website, you can also contact support via telegram @dolphinsupport_bot