Account freezing due to multi-accounting
Possible solutions ⬇️
- If you see a notification about the account being blocked in 4 days, there’s a button at the bottom that says “Change primary email.” Click it to select one email as the primary on this device. After that, you can continue using the selected primary account on this PC without restrictions.
- If there is no option to change the email, you need to contact support and send your Machine ID from the blocking window. The operator will check if it’s possible to set a primary email on this device to unblock the account.
- If a primary email has already been selected, you can pay the minimum plan, for example, +15 profiles for $10 (Starter). For this account, a NOABUSE promo code will give a 20% discount on the first payment on the account.
No, the restriction occurs only if the anti-abuse system detects multiple logins to different free accounts from the same PC or if the login was made from a VDS/VPS. There is no connection between the IP address and the multi-accounting restriction.
VDS/VPS rental services use a physical server (computer) that can have multiple users working at the same time — for example, 10-20 Windows sessions, each connected to its own user. These are different systems, but it's the same machine, the same computer, which still violates the rules of Dolphin{anty}.
Solution ⬇️
- Use Dolphin{anty} only on your personal device (connect from your personal PC instead of the server)
- You can also pay for the minimum plan, such as Starter, +15 profiles for $10 (accounts with a paid license have no restrictions)
No, the restriction does not delete the account entirely; it only freezes access to the account from this device or server. This restriction also does not delete any profiles created on the account.
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