Proxyđ
Possible reason and solution âŹïž
Itâs likely that youâre adding the proxy in an incorrect format, and the application detects an error.
Note that there are two common proxy formats:
HOST:PORT:LOGIN:PASSWORD âLOGIN:PASSWORD@HOST:PORT
Make sure your proxies are formatted correctly, without extra spaces, symbols, or typos.
* Optionally, you can add :name at the end of any format. ** At the end of each proxy, you can specify an IP change link in square brackets []
Possible reason and solution âŹïž
Itâs likely that youâre adding the proxy in an incorrect format, and the application detects an error.
Note that there are two common proxy formats:
HOST:PORT:LOGIN:PASSWORD âLOGIN:PASSWORD@HOST:PORT
Make sure your proxies are formatted correctly, without extra spaces, symbols, or typos.
* Optionally, you can add :name at the end of any format. ** At the end of each proxy, you can specify an IP change link in square brackets []
Possible reasons âŹïž
This could mean one of the following issues âŹïž
- Itâs impossible to connect to the proxy server from this specific connection (ISP).
- The proxy server is unresponsive, meaning the proxies themselves are not working (even if the sellerâs website claims they are, that information isnât always reliable).
- The proxy checker in Dolphin{anty} cannot connect and verify this particular proxy (this is a rare case since we use a reliable service that usually works without issues).
Possible solutions âŹïž
- Change the network: for example, connect to another Wi-Fi or share the internet from your phone.
- Use a VPN: launch it before opening Dolphin{anty}.
This error might appear if your Asocks account balance is exhausted. In this case, log into your Asocks account and check the current balance status. If itâs empty, simply top it up or renew your subscription.
If the problem persists, donât hesitate to contact Asocks support â they will help you find a solution. đ€
On the Free plan, there is a limit on the number of proxies â no more than 50 proxies per account.
This error appears when that limit has been exceeded.
What you can do:
- Remove unused or non-working proxies to free up space.
- You can check the current number of proxies and delete them in the âProxiesâ section.
If you need to store and use more proxies, you can upgrade to any paid plan starting from Starter â $10, which removes this limitation.
If your proxies stopped working after some time, there could be several reasons. Sometimes the connection is blocked by the internet provider, while other times the proxies are disabled on the server.
Possible solutions âŹïž
- Change the network: for example, connect to another Wi-Fi or share the internet from your phone.
- Use a VPN: launch it before opening Dolphin{anty}.
If you are in Russia, due to local restrictions, this kind of issue is quite common, so the first thing to try is switching your network.
If nothing helps, the problem is most likely with the proxies themselves. In this case, itâs better to contact the provider for details. đ€
If you and your colleagues have different network connections, itâs possible that the connection to the proxy is being blocked by your internet provider.
Possible solutions âŹïž
- Change the network: for example, connect to another Wi-Fi or share the internet from your phone.
- Use a VPN: launch it before opening Dolphin{anty}.
If the proxies still donât connect after this, check your network settings or contact your proxy provider for assistance.
If you encounter an error when changing the proxyâs IP via link, here are some possible reasons and solutions âŹïž
- Incorrect link â Make sure the link corresponds to the proxy you are working with. Sometimes you might accidentally use a link from another provider or one that doesnât match these specific proxies.
- Timeout â Each proxy provider has its own time interval for when IP change is unavailable. Typically, it ranges from 30 seconds to 2 minutes. Itâs best to check the exact timing with the provider. If you hit a timeout, wait a bit and try again.
- Provider-side issue â Sometimes the problem is on the providerâs side. The server may be temporarily unavailable or experiencing technical difficulties. In this case, the link wonât work, and you should contact the proxy providerâs support team for details on when the issue will be resolved.
This behavior can be explained by differences in IP geolocation databases. Dolphin{anty} automatically pulls geolocation data from the proxy using its own checker.
How to determine the proxyâs geolocation âŹïž
To check the geolocation of a proxy, you can use vpng.net â itâs a collection of various checkers that identifies the country by IP. For more reliable results, itâs recommended to cross-check using other external services like pixelscan.net, myip.com, or whatismyipaddress.com.
If the results on vpng.net match the desired country and location, everything is fine. If not, this is the reason for the "incorrect" country display, and you should contact your proxy provider to clarify the issue.
Under normal working conditions, Dolphin{anty} cannot affect the performance of proxies. We simply donât have that functionality. Therefore, the problem is most likely with the proxies themselves or the proxy provider.
Ways to check âŹïž
- Test the speed using any internet speed measurement service within the browser profile.
- Check the connection speed in a regular browser on the same PC. Proxy speed can be affected by your internet provider and connection speed. For example, mobile internet often has unstable connections, and the same applies to mobile proxies.
- The proxy provider may be experiencing temporary technical issues (e.g., due to weather conditions at the proxy distribution location), which could affect all their proxies at the moment.
- Test the proxies on different internet connections.
- Test them on different PCs.
In almost 100% of cases, the problem is with the proxies themselves. You either need to wait for them to start working properly or replace them.
First, test how opens the website www.google.com.
Depending on the result, here are the possible causes and actions âŹïž
If google.com opens and you have already checked the work of proxies as indicated here, then it is likely that these proxies could get into the block, after which the site stopped opening on this IP-address.
Why does this happen? âŹïž
Many websites rely on databases that flag suspicious proxies. If your proxies have been flagged, the sites will block them, preventing partial or full access.
In this case, the only solution is to replace the proxies. đ„Č
Itâs possible that third-party software like Socksescort, Proxifier, Pia5Proxy, or 922 is interfering.
In case of these programs you need to uninstall them, then reinstall them, disabling LSP-certificate during installation.
After that you need to reinstall the Dolphin{anty} application and reboot the device.
You can assign proxies to multiple profiles at once.
How to do it:
- Select the required profiles using the checkboxes in the profile list.
- In the bottom panel, click the chain icon (change proxy).
- In the opened window, select the assignment method:
- Manual â if you want to choose specific proxies yourself;
- Random â if you want proxies to be distributed automatically.
- Select proxies from the list or add new ones.
- Click âSaveâ â the proxies will be applied to all selected profiles.
Additional info: In Random mode, proxies are assigned automatically without binding a specific proxy to a specific profile. This feature is available on any paid plan, starting with Starter +15 additional profiles for $10.
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